Privacy Policy

Website: https://elitepolostore.com

Store Name: Elite Polo Store

We value your privacy at Elite Polo Store and will do everything we can to keep your personal information safe. When you visit or buy something from our website, this Privacy Policy tells you how we collect, use, store, and protect your information.

You agree to the terms of this Privacy Policy when you use elitepolostore.com.

1. Who We Are

Elite Polo Store is an online store in Cyprus that sells horse riding shoes and other gear for horse riders.

Email: contact@elitepolostore.com

Business Address: 12 Makariou Avenue, 3rd Floor, Office 304, Limassol 3030, Cyprus.

2. The personal information we collect

We may collect the following information when you visit our website or place an order:

a) The information you give us

Complete name
Address for billing and shipping
Address for email
Number of the phone
Information about the order (items bought, amounts, prices)
Messages sent through email or contact forms

b) Data that is automatically collected

We may automatically collect the following information when you visit our website:

IP address
Information about the type of browser and device
Actions taken and pages visited on the website
Date and time of access
Source of referral (how you found our website)
c) Information about payment
Trusted third-party payment processors handle payments safely.
We don’t keep all of your payment card information on our servers.

3. What We Do with Your Information

We use your information for these reasons:

To handle and send out your orders
To talk to you about your order (confirmation, shipping updates, support)
To answer questions or requests for customer service
To make our website, store, and product selection better
To keep our Website safe and stop fraud
To meet legal obligations like taxes, accounting, and rules set by the government

4. The law that lets you process (GDPR)

We process your personal data in the European Economic Area (EEA) based on the following legal grounds:

To fulfill your order is to perform a contract.
Legal duty: to follow the law (for example, paying taxes and sending bills)
Legitimate interests: making our website better, stopping fraud, and making the customer experience better
Consent: when it’s needed (like for marketing emails and some cookies)

5. Emails and Marketing

We can only send you marketing emails if:

you signed up for our newsletter, or
You agreed to do what the law said you had to do.
You can stop getting our emails at any time by clicking the unsubscribe link in them or by getting in touch with us.

6. Giving Out Your Personal Information

We don’t sell your information.

We can only share your information with trusted third parties when we need to run our store, like:

Companies that ship and deliver
Processors of payments
Providers of website hosting and store platforms
If you use analytics and marketing tools like Google Analytics, Meta Pixel, etc.
Legal authorities (if the law says so)
These partners only get the bare minimum of information they need to do their jobs, and they are responsible for keeping it safe.

7. Cookies and other tracking tools

Our website may use cookies and other similar technologies to:

Make sure the site works right
Keep your preferences in mind
Learn how people use our website
Make shopping better and more efficient
You can turn off cookies in your browser’s settings.
Please be aware that turning off cookies may change how some parts of the Website work.

8. Keeping Data

We only keep your personal information for as long as we need to:

fill your orders and help you
follow the rules for accounting, reporting, or the law
settle disagreements and make sure our rules are followed

9. Your GDPR Rights

If you live in Cyprus or the EU/EEA, you have the right to:

Get to your personal information
Ask for a correction to wrong information
Ask for your data to be deleted (“right to be forgotten”)
Limit how your data is used
Object to processing
Ask for data portability
You can take back your consent at any time (if applicable)
If you want to use any of these rights, please email us at contact@elitepolostore.com .

10. Keeping Data Safe

We care about keeping your data safe and use reasonable security measures to keep it from being accessed, changed, shared, or lost without your permission.

But no way to send or store things online is completely safe.

11. Transfers of data between countries

Your data may be sent to other countries if we use service providers that are not in Cyprus or the European Economic Area. In these cases, we make sure that the right protections are in place, like approved contractual protections.

12. Privacy of Kids

Kids under 16 should not use our website.

We do not knowingly gather personal information from kids.

Please get in touch with us if you think a child has given us personal information so we can delete it.

13. Links to Other Sites

There may be links to other websites on our website.

We are not in charge of how other websites handle your privacy. We suggest that you read their privacy policies on their own.

14. Changes to This Policy on Privacy

We may change this Privacy Policy from time to time to keep up with changes in the law, our business needs, or how we do things.

15. Get in Touch

If you have any questions about this Privacy Policy, please get in touch with us:

Website for the Elite Polo Store: https://elitepolostore.com

Email: contact@elitepolostore.com

Address:12 Makariou Avenue, 3rd Floor, Office 304, Limassol 3030, Cyprus.